1. 30-Day Money-Back Guarantee
All shared hosting and cPanel hosting plans come with a hassle-free 30-day money-back guarantee for first-time purchases. If you are not satisfied with server performance, you can cancel within 30 days for a full plan refund.
2. Non-Refundable Hosting Items
- Domain Name Registrations and Renewals (ICANN registration fees are strictly non-refundable).
- Dedicated IP addresses, custom SSL certificates, and server setup fees.
- Services suspended or terminated due to violations of our Acceptable Use Policy (spam, phishing, malware).
3. Refund Requests
Submit a cancellation ticket through your hosting dashboard to initiate a refund.